Sumo Logic: Zoe Hawkins on creating space for curiosity
Feb 5, 2024
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Zoe Hawkins, Principal Content Manager at Sumo Logic, discusses the importance of curiosity in content creation, the technical perspective of content at Sumo Logic, the content optimization process, existing content inventory management tools, content attribution and important metrics, Sumo Logic's CTA dynamics, marketing organization at Sumo Logic, team collaboration with different departments, tips for staying aligned with the team, and the importance of soft skills.
Curiosity plays a pivotal role in content creation, leading to more engaging narratives and deeper audience connections.
Addressing editorial debt by regularly auditing and optimizing existing content improves its quality, relevance, and user experience.
Deep dives
Importance of Curiosity and Better Content
One of the main themes discussed in the podcast episode is the importance of curiosity and how it leads to better writing and content. Zoe Hawkins, the content principal at Sumo Logic, emphasizes the role of curiosity in crafting authentic and engaging content. By asking questions and exploring different angles, content creators can deliver more compelling narratives and connect with their audience on a deeper level.
The Concept of Editorial Debt
Another key point discussed in the episode is the concept of editorial debt. Zoe Hawkins introduces the term, referring to the outdated or underdeveloped content that needs to be updated, refreshed, or improved on a website. She highlights the importance of addressing editorial debt by regularly auditing and optimizing existing content. By doing so, companies can improve the quality and relevance of their content, leading to better user experience and conversions.
Creating Space for Creativity and Curiosity
The podcast delves into the challenges of creating space for creativity and curiosity within a tech company's fast-paced environment. Zoe Hawkins shares strategies for carving out time amidst the constant flow of tasks and deadlines. She emphasizes the need for curiosity and open-mindedness in content creation, as well as allowing team members to explore new ideas and go down rabbit holes, ultimately leading to fresh insights and innovative content.
Collaboration and Alignment Across Marketing Teams
The episode highlights the importance of collaboration and alignment across different marketing teams. Zoe emphasizes that content plays a crucial role in connecting various teams, as content serves as the glue that ties everyone together. She discusses the need for collaboration with product marketing, demand generation, social, and other teams to ensure a cohesive and effective content strategy. Building relationships, open communication, and using collaborative tools like Miro and Asana are essential for successful alignment and teamwork.
In this episode of Content Briefly, we’ve interviewed Zoe Hawkins, Principal Content Manager at Sumo Logic, and discussed the pivotal role of curiosity in content creation, valuable perspectives on inventory management, the editorial calendar, and much more.
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Timestamps:
(00:00) - Intro
(02:04) - Who is Zoe Hawkins?
(02:28) - Zoe’s background.
(03:28) - The importance of curiosity in crafting content.
(06:14) - Building space for creativity.
(09:11) - What’s Sumo Logic?
(10:50) - Target audience of Sumo Logic.
(11:21) - Technical perspective of content at Sumo Logic.