The $100 MBA Show cover image

The $100 MBA Show

MBA2592 How to Make More Money & Scale Your Business by Going Upmarket

Feb 28, 2025
Discover how to elevate your business by offering high-value, premium products. Learn the importance of perceived value in setting prices and building customer loyalty. Explore strategic branding techniques to target upscale markets, including the use of testimonials. Dive into market segmentation strategies that highlight product differentiation, with Tesla as a prime example. Understand the operational shifts needed to attract premium customers and unlock new growth opportunities.
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Quick takeaways

  • Transitioning to premium offerings enhances profitability by leveraging perceived value, leading to increased customer satisfaction and loyalty.
  • Successfully going upmarket requires businesses to meet heightened customer expectations through refined operations and targeted marketing strategies.

Deep dives

Elevating Business Value through Perceived Value

Shifting to higher-priced products and services can significantly enhance a business's profitability. Research from the California Institute of Technology reveals how perceived value impacts consumer experience, demonstrating that participants rated identical wines differently based solely on price. For instance, the $90 bottle was perceived as superior, eliciting a stronger pleasure response in the brain than its cheaper counterparts. This illustrates that as customers pay more, they also derive increased satisfaction and value from their purchase, making it essential for businesses to capitalize on perceived value to elevate their offerings.

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