
Decoder with Nilay Patel Square's product chief on the death of the penny and the future of money
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Dec 8, 2025 Willem Avé, Head of Product at Square, dives into the future of money and technology. He discusses Square's evolution from a simple card reader to a multifaceted financial services giant under Block. Willem highlights the exciting integration of AI in automating business processes and enhancing decision-making for small sellers. He also shares insights on Bitcoin's potential and the impact of discontinuing the penny, arguing for adaptability in payment options to suit diverse seller needs.
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From Payments To Running Businesses
- Square's mission evolves from enabling payments to running sellers' businesses through integrated hardware and software.
- Willem Avé argues democratizing advanced tech for Main Street can revitalize neighborhoods and reduce small business failure.
Functional Org For Shared Roadmap
- Block moved from divisional GMs to a functional structure to create a single shared roadmap and better alignment.
- Willem says this enables trade-offs and building products at intersections like Square and Cash App together.
Decide Fast And Train Your Gut
- Make tactical team decisions fast with rituals like pit stops and unblock meetings to avoid jams.
- Build deep customer empathy, market knowledge, and constraint awareness to train your strategic gut.

