
Behind the scenes of Ulta Beauty's new marketplace
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Oct 18, 2025 James Lang, Vice President of Marketplace at Ulta Beauty, discusses the launch of Ulta's invite-only third-party marketplace. He explains how Ulta avoided common pitfalls experienced by other retailers, allowing for a swift six-month build. Lang shares insights on managing unowned inventory, which helps expand product assortments without the hassle of holding stock. He emphasizes a curated approach to vetting brands and highlights how the marketplace enables Ulta to quickly adapt to beauty trends, ensuring they stay ahead in the competitive landscape.
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Curated Marketplace, Not An Endless Aisle
- Ulta launched an invite-only curated marketplace to expand assortment without holding inventory.
- They built it rapidly by partnering with Miracle and creating focused cross-functional teams.
Launch Fast With Clear SLAs And Partners
- Set clear SLAs, sprint teams, and dedicated staffing to launch fast and protect guest experience.
- Use partners for product catalog and seller tools to accelerate MVP delivery.
Unowned Inventory Expands Assortment Quickly
- Unowned inventory lets brands ship directly while keeping Ulta standards intact.
- This model expands assortment quickly without adding warehouse or DC burden.
