Toolbox for the Trades cover image

Toolbox for the Trades

Smart Growth Strategies: Coaching, Delegation, and Personal Care

Mar 11, 2025
Learn about the powerful growth strategies that fueled a plumbing business's 45% year-over-year success. The conversation highlights the significance of coaching and continuous training in home services. Discover how expanding office space and evolving plumbing practices are crucial for improving service delivery. Plus, explore the importance of personal well-being and how activities like cycling can alleviate business stress. Lastly, the power of delegation in leadership is discussed, showcasing the balance between control and team empowerment.
16:00

Podcast summary created with Snipd AI

Quick takeaways

  • The successful growth of Tony LaMartina Plumbing is largely attributed to structured coaching and continuous training that enhances operational efficiency.
  • Internalizing services like drain cleaning has improved quality control and customer satisfaction by ensuring a consistent brand experience.

Deep dives

Expansion and Growth

Tony LaMartina Plumbing is experiencing significant growth, prompting a move from a cramped 715-square-foot office to a more spacious 2,500-square-foot facility. The company has seen a 45% year-over-year increase, attributed to joining Nexstar, which has helped align their systems and improve operational efficiency. This expansion allows for better organization and a more professional work environment, enabling the team to perform effectively and adapt to growing demands. The move not only accommodates their current staff but also anticipates future hires as the business continues to evolve.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode