6min chapter

Toolbox for the Trades cover image

Smart Growth Strategies: Coaching, Delegation, and Personal Care

Toolbox for the Trades

CHAPTER

Evolving Plumbing Practices

This chapter highlights the significance of continuous training and a strategic shift towards in-house services for enhancing customer engagement in plumbing. It also examines the challenges of maintaining service standards, staffing issues, and the industry's adaptation in response to COVID-19.

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