Success Story with Scott D. Clary Lessons - Why 99% of Leaders Fail Before 9AM | Glenn Lundy - Host of #RiseAndGrind
Oct 14, 2025
Glenn Lundy, a leadership and culture transformation expert, shares his journey of turning a struggling car dealership into a top performer by prioritizing a people-first culture. He introduces his L.E.A.D.D. framework—Listen, Encourage, Advise, Develop, Daily—highlighting how empathy and consistency can replace aggressive sales tactics. Glen recounts flipping industry norms and addressing employee grievances to foster trust and collaboration, resulting in remarkable growth and high performance. His insights challenge conventional leadership thinking that often leads to failure.
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Industry Culture Shapes Who You Hire
- The auto industry historically tolerated low integrity and poor hours, shaping a toxic hiring pool.
- Shifting culture requires intentionally redefining expectations and daily behaviors to attract different people.
Lead With LEADD Every Day
- Do implement the LEADD framework: Listen, Encourage, Advise, Develop, Daily.
- Use listening and encouragement first to earn the right to advise and then commit to daily development.
Employees First, Then Customers
- Prioritize employees before customers and profits to build a sustainable, loyal team.
- Making decisions in that order created trust and empowered the staff at Glenn's dealership.