Effects Of Change Ep. 1: Jamila Robinson + Gabriel Ornelas
Feb 12, 2025
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Jamila Robinson, Editor-in-Chief of Bon Appétit, and Gabriel Ornelas delve into the transformative effects of the pandemic on the restaurant industry. They discuss the rise of early dining slots, the necessity of prioritizing staff well-being, and redefining restaurant culture. The duo emphasizes creating equitable environments and revamping culinary awards for inclusivity. They call for a stronger community among culinary professionals, highlighting the challenges faced by chefs and urging a renewed appreciation for diverse culinary traditions.
The shift towards earlier dinner reservations reflects a change in customer behavior prioritizing work-life balance, prompting restaurants to adapt their operations accordingly.
The pandemic has spurred a critical re-evaluation of industry standards, leading to more inclusive practices and a focus on sustainability in the restaurant sector.
Deep dives
Changing Restaurant Dynamics Post-Pandemic
The trend towards earlier dinner reservations in restaurants has transformed the dining landscape post-pandemic, as more patrons seek to dine around 5:30 PM to accommodate their work-life balance. This shift reflects a significant change in customer behavior, as the evening dining crowd, once mostly older adults seeking early bird specials, has now been replaced by those wanting to finish their meals and head home before late hours. Restaurants are adapting by reconsidering their hours of operation, with many opting to close earlier to support staff well-being and sustainable work hours. This new approach not only improves working conditions for employees but also enhances the overall dining experience by allowing patrons to enjoy a more lively atmosphere without the extended wait times typical of late-night dining.
Reassessing Industry Standards and Values
The pandemic prompted a critical re-evaluation of long-standing practices within the restaurant industry, encouraging stakeholders to ask difficult questions about existing systems and their relevance. This reflection has led to notable changes, such as the restructuring of award eligibility criteria in organizations like the James Beard Foundation to be more inclusive and equitable, acknowledging the diversity of talent no longer constrained by age limits. Additionally, chefs are beginning to focus on sustainability and the community impact of their operations, rather than simply adhering to traditional norms. By constantly evolving their practices to reflect current realities, restaurants hope to establish a more equitable and collaborative approach to dining and service.
Engaging Communities and Expanding Conversations
There is a recognized need to improve communication and transparency within the restaurant industry and its relationship with the public, particularly regarding costs and value. Many discussions about challenges are overly focused on problems rather than highlighting the progress made and the positive contributions restaurants can make to their communities. The podcast emphasizes inviting broader audiences into these conversations, challenging industry professionals to articulate their processes and challenges clearly. By fostering a community-oriented dialogue, restaurants can create a deeper understanding of their struggles and successes, ultimately nurturing a more appreciative customer base that values the artistry and effort behind culinary experiences.
Jamila and Gabriel kick off this series opener by introducing Effects of Change, a Bon Appétit and On The Pass original six-part series. The series explores progress and features intimate conversations with some of the most influential change-makers in the restaurant and hospitality industry.