Worklife with Adam Grant Office Hours with Adam: Bridging generational divides
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Jun 17, 2025 
Tara Darrow, VP at T-Mobile, leads a multi-generational team while focusing on workplace psychological safety. Audio producer Harry Huggins highlights email etiquette challenges faced by younger colleagues. Together, they explore the impact of generational stereotypes, emphasizing the need for open communication and mentorship. The discussion also emphasizes adapting workplace culture to prioritize mental health and healthy work environments, promoting trust and collaboration across age groups.
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Balance Psychological Safety and Feedback
- Balance psychological safety with honest feedback by creating an environment where tough conversations are safe and productive.
- Encourage two-way feedback so employees can express how they prefer to receive constructive criticism.
Use Meta Feedback Conversations
- Use meta feedback by asking employees how they like to receive feedback and which moments motivated or deflated them.
- Tailor feedback methods based on these discussions to improve communication and growth.
Responding to Laziness Stereotypes
- When accused of laziness, ask for specifics to clarify the criticism before responding.
- Respond by highlighting Gen Z’s strong work ethic and shifting values around work-life balance, not laziness.