Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #04 - Rich Jordan - Crash Course On Buying & Operating A Small Plumbing Business
May 5, 2021
Rich Jordan, experienced in buying and operating small plumbing businesses, discusses the difficulties and pitfalls of acquiring a business, the consolidation happening in the plumbing industry, and strategies for managing a plumbing business including marketing, membership programs, and creative parking solutions.
AI Snips
Chapters
Transcript
Episode notes
Logistical Nightmare
- Rich Jordan bought a plumbing business 3.5 hours from his home, requiring extensive travel and long work weeks.
- This forced him to quickly systematize, delegate, and automate tasks to maintain his marriage and sanity.
Systematize and Delegate
- Systematize processes and delegate tasks to enable growth and free up your time.
- Rich Jordan's remote location forced him to implement these strategies, leading to significant revenue growth despite the distance.
Outsource Customer Service
- Outsource customer service to dedicated providers like Pink Collars to improve service and free up time.
- This allows for scalability and ensures consistent call answering, which significantly impacted Rich Jordan's revenue.