Dental Unfiltered Episode 45 - Creating a Positive Dental Environment
Oct 23, 2024
The hosts dive into the tricky balance of delivering excellent customer service while ensuring staff safety. They discuss the importance of respect in the dental office and the necessity of dismissal letters for toxic patients. The conversation highlights effective communication strategies for managing difficult interactions and fostering a supportive team atmosphere. Leadership plays a key role, as they emphasize boundaries and the value of empathy in mitigating patient anxiety. It's all about creating a healthier, more positive work environment.
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