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Experiment Nation: The Podcast

S3E24 - Combining Quantitative and Qualitative to Increase Conversions with Harriet Swan

Jun 24, 2023
Harriet Swan, a UX Research Manager at Conversion, leads a team that merges UX research with A-B testing. She discusses the crucial union of quantitative and qualitative research in deciphering human motivation. Harriet highlights that while quantitative data offers hard stats, qualitative insights unveil deeper emotional context. The conversation dives into how this combination can significantly enhance user experiences and conversion rates, showcasing real client examples that underscore the power of informed decision-making.
18:21

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Podcast summary created with Snipd AI

Quick takeaways

  • Combining quantitative data from A-B testing with qualitative insights from user research enhances understanding of motivations and behaviors.
  • Cultivating a culture that values mixed methods research leads to better user experience design and informed decision-making within organizations.

Deep dives

Understanding Mixed Methods Experimentation

Mixed methods experimentation combines various types of evidence-generating activities to enhance decision-making processes. This approach considers two key spectrums: behavioral versus attitudinal insights and quantitative versus qualitative data. For instance, A-B testing focuses on measuring user behavior, while qualitative methods like diary studies help uncover user motivations and thoughts. By integrating these methodologies, organizations can achieve a comprehensive understanding of user experiences and behaviors, leading to more informed decisions.

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