

Why 80% of ABM Programs Fail—And How to Avoid It | Ep. 188
Jul 21, 2025
Davis Potter, CEO of ForgeX and host of the ForgeX Files podcast, dives into the pitfalls of Account-Based Marketing (ABM) programs. He highlights five common reasons for failure, including lack of leadership buy-in and poor targeting strategies. Potter emphasizes the importance of aligning RevOps with ABM and warns against overwhelming single managers with responsibilities. He also discusses the value of using actual customer data to shape profiles and the hidden risks of targeting unsuitable enterprise customers. A must-listen for marketers!
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Episode notes
Avoid ABM Failure Traps
- Avoid launching ABM programs without leadership buy-in and clear support.
- Assign proper resources and align sales and marketing to measure success beyond just leads.
Support Dedicated ABM Roles
- Give ABM managers support beyond managing the program alone.
- Provide a team including strategist, content, project management, and RevOps roles to ensure success.
Visualize ABM Strategy Clearly
- Use visualization tools like Lucidchart to align teams on ABM strategy and data architecture.
- Clarify and document workflows before building complex tech solutions to avoid confusion.