HBR IdeaCast Adjusting to Remote Work During the Coronavirus Crisis
Mar 24, 2020
Tsedal Neeley, a Harvard Business School professor and founder of Global Matters, dives into the intricacies of remote work during the pandemic. She emphasizes the vital role of technology and consistent communication in keeping employees engaged. Neeley suggests leaders should conduct a formal remote-work launch and carefully plan virtual meetings to enhance productivity. For individual contributors, maintaining a routine while staying flexible is key, especially with family at home. She also discusses the challenges of isolation and the importance of empathy in this new work landscape.
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Equipping Remote Workers
- Prioritize providing employees with necessary equipment, technology, and training for remote work.
- Ensure everyone has home internet access and can connect to company systems.
Launching Remote Teams
- Conduct official remote work launches for each team using video conferencing.
- Discuss communication preferences, frequency, and ways to stay connected formally and informally.
Managing Remote Team Wellbeing
- Managers should watch for signs of isolation or withdrawal in team members during remote work.
- Address any gaps in remote work skills and provide resources or coaching to those struggling.