How I Work Quick Win: Kim Scott on why being "nice" is the cruelest thing leaders can do
Nov 6, 2024
In this engaging discussion, Kim Scott, author of Radical Candour and former executive at Google and Apple, shares her transformative leadership journey. She explains how a pivotal conversation redefined her management style, emphasizing the importance of balance between care and challenge. Delve into why being 'nice' can actually hinder progress and discover practical strategies for fostering honest feedback and a culture of trust. Kim's insights are invaluable for both seasoned leaders and those just starting their management careers.
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Radical Candor
- Give feedback that is both caring and direct, called "radical candor".
- Balance "care personally" and "challenge directly" for effective feedback.
Bob's Story
- Kim Scott shares a story about Bob, a likable but underperforming employee.
- She avoided giving him direct feedback due to his popularity and sensitivity.
"Nice" Is Not Nice
- Being "nice" by avoiding critical feedback can ultimately harm the recipient and the team.
- Kim realized this after Bob asked why no one told him about his poor performance.