[Inside The Team] Accountability Calls and Video Texts with Tony Tramontozzi
May 14, 2024
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Join Tony Tramontozzi, Team Leader of The Tozzi Group, as he shares insights on accountability calls, building a successful team within a team, attracting new agents, and maintaining a collaborative culture. Learn how he transitioned from property management to real estate, the importance of timing in leadership roles, and his plans for team growth and delegation.
Collaboration is key to team success, emphasizing the power of teamwork and collective efforts.
Tony's leadership journey highlights self-awareness, growth, and readiness in taking on leadership roles.
Personalized mentorship and technology integration enhance agent performance, focusing on individual growth within the team.
Deep dives
Building Collaboration for Success
Collaboration emerges as a key element in building a successful team as discussed in this podcast. Tony shares his experience transitioning from a single agent to joining the Lawton team, emphasizing the impact of collaboration on personal growth. By engaging with like-minded individuals, he acknowledges the power of team meetings and masterminds in enhancing agent performance. The importance of teamwork is highlighted through real-life scenarios, showcasing the benefits of working collectively with team members.
Navigating Leadership Roles within the Team
Tony's journey into leadership within the Lawton team is explored in this episode. Initially hesitant to take on a leadership role, he reflects on his evolution from being a base agent to a regional team lead, showcasing his growth and decision-making process. Despite stepping back temporarily, he later recommitted to mentoring and eventually started his own team within the team structure. Tony's experience underscores the importance of self-awareness and readiness in assuming leadership responsibilities.
Mentorship and Team Development Approach
The significance of mentorship and team development strategies is highlighted in Tony's approach to nurturing new agents. With a focus on identifying strengths and weaknesses of each agent, Tony emphasizes personalized coaching to facilitate their growth within the team. Through accountability calls and one-on-one mentorship sessions, he creates a supportive environment for agents to excel and adapt to the challenges of real estate entrepreneurship.
Embracing Technology and Personalization
Technology integration and personalized communication play vital roles in Tony's team operations. Utilizing CRM systems like follow-up boss for lead management and segmentation, he emphasizes the importance of structured workflows and personalized interactions. While leveraging AI tools for efficiency, Tony prioritizes genuine human connections, particularly in client interactions. His emphasis on personalized video messages exemplifies a blend of technology and personal touch to enhance client experience.
Future Team Development and Growth Strategies
Tony envisions future team development by streamlining operational tasks and shifting focus towards coaching and agent support. Considering staff hiring to delegate routine activities, he aims to optimize his role for mentoring and team leadership. Balancing production and coaching, Tony plans to refine his role for long-term agent growth while maintaining a personal touch in client interactions. His strategic approach underscores a commitment to team development and a shift towards a more focused leadership role within the Lawton team.
Favorite Sports Teams Reflection
Tony reveals his loyalty to the Yankees and Cardinals as his favorite sports teams, showcasing his diverse sporting interests. Despite being a native New Yorker, his dedication to the Yankees resonates with his team spirit and support for successful organizations. Additionally, his allegiance to the Arizona Cardinals reflects a blend of regional affiliation and long-term commitment to a team, illustrating his multifaceted sports preferences and supportive outlook towards sporting endeavors.
Go inside a top-ten team in the nation ($1B in sales volume and nearly 2,500 transaction sides in 2023) in this Inside The Team episode with Tony Tramontozzi, Team Leader of The Tozzi Group inside The Laughton Team in Phoenix, Arizona.
Hear how Tony transitioned from property management to become a real estate agent, how he stepped into and then back from a regional team leader role before starting his own team within The Laughton Team (timing is everything), and what the next steps are for him and his six-agent team.
You’ll get a look into his bi-weekly accountability calls with agents and a hands-on, human-to-human practice he’ll always maintain even though some people automate it.
You’ll also understand the benefits of building a team inside a team - and what it takes to attract new agents and make them successful.
Watch or listen for Tony’s insights into:
- What a collaborative culture looks like in action
- How he shifted from property management and joined The Laughton Team back when they had just a half dozen agents
- Why the timing of a leadership role makes all the difference (one he stepped into and stepped back from before starting his own team within the team)
- The big shift a new team leader has to take - both as a mindset and in day-to-day practice
- How to make your team attractive to new agents
- What his bi-weekly accountability conversations with agents look like and why he asks “what got in the way?” more than “why?”
- What specifically gets in the way of new agents meeting their commitments and goals
- How he leverages tech and what he keeps as a hands-on, human-to-human, and in-the-moment video texting practice (even though some people automate it)
- How he’s thinking about potentially hiring his first staff member, assigning a co-team-leader, and stepping back a little from sales production to be more available to his agents
At the end, learn why he loves a team with haters and a team that’s had some down years.