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Masters of Scale
Better metrics for better culture, part 1, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein
Jun 20, 2023
Mitch Kapor, co-founder of Lotus Development Corporation, and Dr. Freada Kapor Klein, a workplace culture expert, dive into the importance of human-centered metrics. They discuss how values-driven practices can strengthen company culture and enhance the bottom line. The duo reflects on their experiences at Lotus, highlighting strategies for accountability and inclusivity. They also share pioneering efforts in combating workplace harassment and the significance of fostering open communication through innovative feedback mechanisms.
33:32
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Quick takeaways
- Setting human-centered metrics can improve company culture and bottom line.
- Investing in startups that aim to close gaps of opportunity and access can lead to success.
Deep dives
Punderdome: Creating Metrics for Wordplay
Fred Firestone, co-founder of The Punderdome, discusses how he and his daughter created metrics for their wordplay competition using an applause-o-meter and evolved their criteria for prize-worthy puns over the years. They also implemented rules of engagement to foster a positive and inclusive culture at Punderdome.
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