How to Be a Better Human How to communicate better (w/ Charles Duhigg)
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Sep 15, 2025 
Charles Duhigg, author of Super Communicators and The Power of Habit, shares his insights on effective communication. He discusses the elements that make someone a supercommunicator, emphasizing trust and emotional engagement. Duhigg explains the importance of asking deep questions and active listening for meaningful dialogue. He also addresses the nuances of digital communication, where tone and context can drastically change interpretations. Finally, he offers strategies for fostering authentic connections and navigating the complexities of modern conversations.
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Make Deep Questions Invitational
- Use deep questions as invitations, not mandates, adjusting to context and comfort.
- Duhigg warns to avoid forcing intimate questions in inappropriate settings.
Use Looping To Prove Listening
- Prove you’re listening by asking follow-ups and using looping for understanding.
- Repeat what you heard and ask "Did I get that right?" to increase reciprocity and influence.
Understanding, Not Agreement, Is Success
- The goal of conversation is mutual understanding, not winning or agreement.
- Duhigg emphasizes success is walking away understanding each other's perspective.
