How to Be a Better Human

How to communicate better (w/ Charles Duhigg)

115 snips
Sep 15, 2025
Charles Duhigg, author of Super Communicators and The Power of Habit, shares his insights on effective communication. He discusses the elements that make someone a supercommunicator, emphasizing trust and emotional engagement. Duhigg explains the importance of asking deep questions and active listening for meaningful dialogue. He also addresses the nuances of digital communication, where tone and context can drastically change interpretations. Finally, he offers strategies for fostering authentic connections and navigating the complexities of modern conversations.
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INSIGHT

Super Communicators Are Teachable Skills

  • A super communicator is the person you'd call after a bad day because talking to them makes you feel better.
  • Charles Duhigg says these skills can be learned and applied to anyone to create connection.
INSIGHT

Connection Trumps Information Exchange

  • Communication's primary goal is connection, not merely information exchange.
  • Charles Duhigg argues connection increases trust and enables prosocial instincts.
INSIGHT

Messy Conversations Can Be Best

  • Great conversations look messy on paper with topic shifts and inside jokes.
  • Duhigg says vulnerability, not polished speech, creates closeness in those messy talks.
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