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Design Better

Jake Knapp: Click—How to make what people want

Jan 28, 2025
Jake Knapp, a New York Times bestselling author and co-founder of Character, dives into the transformative world of design and innovation. He introduces the concept of foundation sprints, a method aimed at launching new products effectively. Jake shares insights from his new book, 'Click,' elaborating on the critical importance of defining project hypotheses. He also discusses his journey from Google Ventures to founding a VC fund, highlighting how Character supports early-stage startups and what they seek in founders.
57:51

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Quick takeaways

  • Explicitly defining a project's hypothesis enables teams to align their actions, ensuring accountability and streamlining the innovation process.
  • Foundation sprints focus on establishing fundamental assumptions about customers and competition, laying the groundwork for future design efforts.

Deep dives

The Importance of Defining Hypotheses

Every project is rooted in a hypothesis, yet this hypothesis often remains vague. Explicitly defining it helps teams understand that they can’t avoid accountability. By stating that solving a specific problem for a designated customer using a unique approach will lead to a competitive advantage, teams set clear expectations. This clarity ensures that all subsequent actions are aligned toward validating or adjusting this hypothesis, streamlining the innovation process.

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