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Jake Knapp: Click—How to make what people want

Design Better

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Foundation Sprint Insights

This chapter examines the case study of calendar software company Reclaim and its implementation of foundation sprints to understand customer needs and refine product development. It emphasizes the significance of clear hypotheses, structured decision-making processes, and user-centered design principles in fostering alignment and competitive differentiation. Additionally, the chapter reflects on early gaming experiences and the creative challenges faced by developers, linking them to broader themes of innovation and engagement in tech.

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