It’s All Your Fault: High Conflict People cover image

It’s All Your Fault: High Conflict People

HCPs in HR, Genuine vs. Feigned Empathy, and Child HCPs

Apr 20, 2023
The podcast discusses managing high conflict personalities in HR, the difference between genuine and feigned empathy, and the traits of high conflict children. It also touches on the challenges of mediating with high conflict individuals, the impact of high conflict people in organizations, and strategies for setting limits and redirecting child behavior.
26:23

Podcast summary created with Snipd AI

Quick takeaways

  • Recognizing high conflict personalities in mediations can lead to increased settlement rates for high conflict cases.
  • High conflict personalities can be found in any occupation, including HR departments, and addressing their behavior requires open communication and support from healthy individuals within the organization.

Deep dives

Training for Mediators Dealing with High Conflict Cases

The podcast episode highlights the importance of recognizing high conflict personalities in mediations. The host mentions that if mediators find themselves stuck in certain mediations despite using their best skills, it may be due to one or more parties exhibiting high conflict personality traits. To address this, the High Conflict Institute offers specialized training for family mediators and other mediators, which has resulted in increased settlement rates for high conflict cases. The trainings combine on-demand modules with Zoom training sessions led by Bill Eddy, the creator of a new model for mediation. To learn more, listeners are directed to the High Conflict Institute's website.

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