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Quick takeaways
- A successful community depends on company culture and leadership, valuing feedback and responsiveness.
- Audience engagement and company alignment, along with a significant and engaging audience, are crucial for success.
Deep dives
Characteristics for Community Success
Success in building a successful community depends greatly on a company's culture and leadership. Valuing customer voices, being open to feedback, and being responsive in times of criticism are vital characteristics. The ability to navigate challenges, align leadership and employees, and maintain constant commitment to customer engagement are key factors.
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