The Product Experience

Starting a new job in product - Lily & Randy on The Product Experience

9 snips
Jan 18, 2023
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ADVICE

Observe, Orient, Decide, Act

  • Observe and orient yourself before acting in a new role.
  • Understand existing context to avoid misguided actions based on incomplete information.
ADVICE

Gather Context

  • Review existing documentation and analyses from recent months/quarters.
  • Interview stakeholders to uncover unwritten context, motivations, and definitions of success.
ADVICE

Get Close to the Customer

  • Understand customer pain points and values, both qualitatively and quantitatively.
  • Conduct user research interviews and surveys to gain direct customer insights.
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