

Starting a new job in product - Lily & Randy on The Product Experience
9 snips Jan 18, 2023
AI Snips
Chapters
Transcript
Episode notes
Observe, Orient, Decide, Act
- Observe and orient yourself before acting in a new role.
- Understand existing context to avoid misguided actions based on incomplete information.
Gather Context
- Review existing documentation and analyses from recent months/quarters.
- Interview stakeholders to uncover unwritten context, motivations, and definitions of success.
Get Close to the Customer
- Understand customer pain points and values, both qualitatively and quantitatively.
- Conduct user research interviews and surveys to gain direct customer insights.