Spotify: A Product Story

00: The most epic battle in music history

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Mar 11, 2021
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ANECDOTE

Napster Created A Decentralized Music Cloud

  • Sean Parker built Napster as a simple directory that never stored music but enabled easy sharing between users.
  • That decentralized peer-to-peer design created a virtual library millions of people could access instantly.
ANECDOTE

Metallica Turned A Leak Into A Public Circus

  • Lars Ulrich brought printed lists of Metallica users to Napster's office and created a media spectacle around piracy.
  • Napster responded by showing a pop-up to 335,000 users saying 'banned by Metallica,' which turned public sentiment against Metallica.
ADVICE

Design Products Around User Value And Access

  • If you don't provide consumers the product and distribution they want, expect them to take alternatives like piracy.
  • Focus on delivering efficient, fast, and timely value to stop users from reverting to illegal options.
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