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TED Talks Daily
How to lead with radical candor | Kim Scott
Mar 9, 2024
Kim Scott discusses the concept of radical candor, emphasizing the importance of balancing honesty and empathy in workplace communication. She explores the pitfalls of aggressive and passive-aggressive communication styles, highlighting the benefits of providing honest feedback. Scott navigates the challenges of fostering open communication, promoting healthy relationships, and creating a positive work environment through radical candor.
16:03
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Quick takeaways
- Ruinous empathy hinders workplace communication by avoiding necessary feedback, leading to harmful outcomes.
- Radical Candor advocates for a balance between personal care and direct feedback to foster growth.
Deep dives
Challenges of Ruinous Empathy
Ruinous empathy hinders workplace communication by avoiding necessary feedback to spare feelings, leading to inefficient and harmful outcomes. Kim Scott's personal experience with Alex highlights how ruinous empathy led to overlooking performance issues, negatively impacting the entire team's productivity and morale.
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