The Association Podcast

Acknowledging and Recognizing Culture Design with Maddie Grant

Oct 13, 2021
Maddie Grant, Co-founder of Propel and expert in culture design, dives into the complexities of shaping organizational culture in the digital age. She emphasizes the vital link between culture and successful digital transformation, highlighting the role of intentional leadership. Maddie shares her journey from temp to COO, discussing the challenges of cultural change and the importance of community. She also explores how online communities foster collaboration and continuous learning, enriching individual development and cultural transformation.
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ANECDOTE

Maddie's Early Career Path

  • Maddie Grant started as a temp and rose to COO in a small association before founding Social Fish in 2007.
  • She pioneered social media strategy for associations during the early social media era, focusing on community building.
INSIGHT

Culture Drives Digital Transformation

  • Digital transformation success depends more on culture change than the technology itself.
  • Cross-functional data collaboration and storytelling are key culture factors for effective transformation.
ADVICE

Steps to Design Culture

  • Start culture design by assessing current culture and setting specific culture priorities aligned to organizational goals.
  • Implement targeted culture plays from a playbook to move culture toward desired state.
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