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HBR On Leadership

Building a Culture of Respect on Your Team

Jan 10, 2024
24:15
Snipd AI
Kristie Rogers, an associate professor of management, reveals the two types of respect in the workplace: owed and earned. She explains the importance of balancing both types to foster a healthy team culture. The podcast discusses unintentional behaviors by managers that communicate disrespect and explores a research study on valuing incarcerated employees in a call center. Overall, it emphasizes the significance of respect in personal growth, employee loyalty, and business success.
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Podcast summary created with Snipd AI

Quick takeaways

  • There are two types of workplace respect: owed respect, which refers to basic workplace civility, and earned respect, which recognizes valued achievements.
  • A balanced culture of respect is essential in organizations, with owed respect providing a foundation for a safe and inclusive environment, and earned respect recognizing and rewarding employees' unique achievements.

Deep dives

The Importance of Workplace Respect

In this podcast episode, Christy Rogers discusses the importance of workplace respect. She distinguishes between two types of respect: owed respect and earned respect. Owed respect refers to basic workplace civility, while earned respect recognizes valued achievements. Rogers highlights the significance of both types of respect and the negative consequences when their balance is skewed. She also explores common behaviors that unintentionally communicate disrespect, such as treating employees differently and giving negative feedback in public. Understanding and practicing both types of respect is essential for self-aware leadership.

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