HBR On Leadership
Building a Culture of Respect on Your Team
Jan 10, 2024
In a compelling discussion, Kristie Rogers, an associate professor at Marquette University and a specialist in workplace respect, unpacks the critical balance between owed and earned respect in teams. She emphasizes that owed respect relates to basic civility, while earned respect ties to individual achievements. Kristie reveals how managers can inadvertently convey disrespect and highlights innovative case studies, including the transformation of female inmates into professionals, showcasing the profound impact of a respectful workplace culture on loyalty and motivation.
24:15
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Quick takeaways
- There are two types of workplace respect: owed respect, which refers to basic workplace civility, and earned respect, which recognizes valued achievements.
- A balanced culture of respect is essential in organizations, with owed respect providing a foundation for a safe and inclusive environment, and earned respect recognizing and rewarding employees' unique achievements.
Deep dives
The Importance of Workplace Respect
In this podcast episode, Christy Rogers discusses the importance of workplace respect. She distinguishes between two types of respect: owed respect and earned respect. Owed respect refers to basic workplace civility, while earned respect recognizes valued achievements. Rogers highlights the significance of both types of respect and the negative consequences when their balance is skewed. She also explores common behaviors that unintentionally communicate disrespect, such as treating employees differently and giving negative feedback in public. Understanding and practicing both types of respect is essential for self-aware leadership.
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