Fostering Loyalty Through Respect and Unconventional Employment

Do you have a culture of respect on your team?

Kristie Rogers, an associate professor of management at Marquette University, has identified two types of respect that employees value: owed and earned. She says that owed respect refers to basic workplace civility whereas earned respect is related to an employee’s achievements.

In this episode, you’ll learn how to practice both types of workplace respect, and what happens when their balance isn’t quite right. You’ll also learn how managers can unknowingly communicate disrespect to their employees.

Key episode topics include: leadership, managing people, business communication, employee retention, interpersonal communication, respect, motivation.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

• Listen to the original HBR IdeaCast episode: The 2 Types of Respect Leaders Must Show (2018)
• Find more episodes of HBR IdeaCast
• Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.