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HBR IdeaCast
Ask Better Questions
May 29, 2018
Professors Leslie K. John and Alison Wood Brooks from Harvard Business School discuss the power of asking great questions in business. They cover topics such as the significance of follow-up questions, balancing cooperation and competition, navigating tough questions, and the importance of active listening in improving communication skills.
22:06
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Quick takeaways
- Asking questions can improve information exchange and interpersonal connections in business.
- Questions that assume truthfulness and use pessimistic tones can lead to more honest responses and information disclosure.
Deep dives
Importance of Asking Questions in Business
Asking questions in business leads to abundant benefits, including information exchange, increased interpersonal liking, and enhanced persuasion. The value of questioning is underestimated, and people often fail to realize its power in fostering positive relationships and achieving communication goals.
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