The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving 520: A Harvard Expert’s Guide to Mastering Conversations
Jan 22, 2025
In this engaging discussion, Alison Wood Brooks, an Associate Professor at Harvard Business School and author of 'Talk: The Science of Conversation and the Art of Being Ourselves,' shares insights into the art of conversation. She introduces the 'topic pyramid,' emphasizing the importance of small talk, tailored talk, and deep talk. Listeners learn strategies for navigating difficult conversations, like acknowledgment and empathy. Alison explains how mastering conversational skills enhances personal relationships and professional success, making every dialogue count.
Chapters
Books
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Harvard Insights: Transforming Conversations into Skills
01:51 • 5min
Understanding Conversation as a Coordination Challenge
06:30 • 5min
Enhancing Conversations Through Preparation
11:41 • 14min
Mastering Difficult Conversations
25:52 • 23min
Enhancing Conversations and Strategy Skills
48:37 • 2min
