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The Breakout Growth Podcast

Harry’s CTO Explains How Their “Go-To-Market” Disrupts Traditional Brands

Nov 1, 2022
Sandeep Chouksey, the Chief Technical Officer at Harry's, shares insights from the frontlines of consumer goods innovation. He reveals how Harry's can launch direct-to-consumer brands in weeks, threatening traditional giants like Unilever. Sandeep emphasizes the importance of intentional hiring, aligning teams with company missions, and fostering autonomy among engineers. He discusses the company’s rapid expansion, including a foray into cat food, and their unique omnichannel approach that redefines consumer engagement in the personal care market.
50:25

Podcast summary created with Snipd AI

Quick takeaways

  • Harry's unique digital-first strategy allows rapid validation of products through direct-to-consumer sales, optimizing offerings based on real customer feedback.
  • The company fosters an innovative culture by hiring individuals with an 'embrace the mammoth mindset,' aligning employees with their disruptive vision.

Deep dives

Innovation Through Digital Infrastructure

Harry's has established a unique approach to consumer packaged goods (CPG) by building a robust digital infrastructure that supports rapid product launches and innovation. Instead of relying on traditional retail channels, Harry's uses direct-to-consumer online sales to validate and refine products before they reach physical stores, thereby optimizing offerings based on customer feedback. This digital-first strategy allows the company to quickly adjust products and marketing strategies, distinguishing them from legacy CPG giants. As a result, Harry's has successfully transitioned from a razor company to an extensible growth engine, launching several brands across various categories.

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