This is Product Management

312 - Not Trusting the Process is Product Management

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Feb 27, 2023
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INSIGHT

Process as an Accelerant

  • Process is simply the way things get done and doesn't need to be formalized.
  • Good process acts as an accelerant by aligning team expectations for smoother collaboration.
ADVICE

Add Process Thoughtfully

  • Avoid adding process to fix non-compliance; instead, communicate directly with those not following expectations.
  • Always consider the full system cost before implementing new process to ensure it's worth the trade-off.
ADVICE

Use 'Safe to Try' for Change

  • Use the "safe to try" mindset when adding or killing processes to ease fears of change.
  • This approach helps teams experiment with processes without feeling locked in or anxious.
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