Coaching for Leaders

590: How to Genuinely Show Up for Others, with Marshall Goldsmith

16 snips
Aug 15, 2022
Marshall Goldsmith, a world-renowned executive coach and bestselling author, shares insights on the complexities of empathy in leadership. He discusses the benefits and pitfalls of different types of empathy, revealing how too much can hinder decision-making. Goldsmith introduces the concept of singular empathy, which helps leaders stay present despite busy lives. He encourages listeners to ask themselves, "Am I being the person I want to be right now?" This thought-provoking discussion blends personal growth with meaningful leadership practices.
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INSIGHT

Four Types of Empathy

  • Empathy has four types: understanding, feeling, caring, and acting.
  • Each type has potential downsides, like manipulation or burnout.
ANECDOTE

Budweiser and Empathy

  • Budweiser uses empathy of understanding in their ads with dogs and horses.
  • They understand viewers' motivations better than the viewers themselves.
ANECDOTE

Empathy and Burnout

  • Dr. Frias, head of Rady Children's Hospital, initially cried every night.
  • He learned to manage empathy of feeling to avoid burnout.
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