How HSE Professionals can Understand the Impact of Business Models on Safety Culture
Apr 11, 2022
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Tanya Hewitt, founder of Beyond Safety Compliance, shares her insights as a safety regulations expert. She discusses the detrimental impact of profitability-driven models on safety culture and advocates for internal expertise in decision-making. Through compelling case studies, she shows how safety professionals can elevate their influence and drive change in leadership. Tanya emphasizes the need for a shift from command and control to servant leadership and encourages organizations to cultivate strong safety cultures that prioritize values over mere compliance.
The shift from profit-driven business models to inclusive stakeholder engagement is essential for enhancing organizational health and safety culture.
Safety professionals should cultivate skills like humility and curiosity to effectively influence change and improve communication within organizations.
Deep dives
The Shift from Profit-Driven Models
The current prevalent business model heavily emphasizes profitability, focusing primarily on maximizing shareholder value. This profit-driven approach has significant repercussions for internal workforce dynamics and external customer relations, leading to challenges such as income inequality and environmental impacts. Many organizations prioritize board directives over valuable insights from safety professionals, which could contribute to better overall safety and resource allocation. Recognizing the need for a strategic shift away from this outdated model is crucial for fostering healthier workplaces and addressing contemporary challenges.
Redefining Stakeholders
Understanding the stakeholder landscape extends beyond just shareholders and executives; it includes employees, customers, and the surrounding environment. Recognizing the roles these groups play can create a more inclusive definition of stakeholders that enhances organizational health. The concept of broader stakeholder engagement is highlighted in the film 'Fishing with Dynamite,' which explores alternative business practices. Emphasizing the interconnectedness of all stakeholders could lead to more responsible business practices and better outcomes for everyone involved.
Embracing Safety Differently
An emerging trend highlights the importance of transitioning from traditional command-and-control leadership models to more adaptive and servant leadership approaches in safety management. Recognizing that 'work as imagined' often differs from 'work as done' is essential for organizations to adapt their safety strategies effectively. By fostering curiosity and engagement from employees, organizations can better understand the actual work environment and improve safety outcomes. Companies like Southwest Airlines exemplify how embedding a supportive culture can lead to improved organizational performance and employee satisfaction.
Cultivating Humility and Curiosity in Safety Leadership
Safety professionals should prioritize developing core human skills like humility, curiosity, and active listening to enhance their effectiveness in organizations. The traditional focus on legislation and compliance can overshadow these critical interpersonal skills, which are essential for facilitating communication and collaboration. As organizations experience hierarchical tensions, safety professionals can influence change by embodying the leadership qualities they seek in others and focusing on building relationships. By cultivating these skills and fostering an inclusive environment, safety professionals can drive significant positive change within their organizations.
In this episode, Mary Conquest speaks with Tanya Hewitt, a safety regulations and health population expert who is passionate about safety science and human and organizational performance.
Tanya gives safety professional’s a bird’s-eye view of organizational models and assesses the role that HSE currently plays in these business structures.
She strongly believes that old models based on command and control are no longer appropriate and shares practical guidance on how safety professionals can influence senior leadership and drive positive change.
Using compelling case studies, Tanya shows HSE professionals how to expand your influence, redefine your role and move safety up the boardroom agenda.
Tanya is currently the owner of ‘Beyond Safety Compliance’, an Ottawa based consultancy that helps organizations go beyond the minimum safety regulations and increase their overall health: