Gartner ThinkCast Inside the 9 Future of Work Trends for 2025
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Jun 24, 2025 Emily Rose McRae, a Senior Director Analyst at Gartner specializing in the future of work, dives into transformative work trends for 2025. She highlights why AI investments may not be delivering expected results and the growing expertise gap affecting both entry-level and retiring talent. McRae discusses a shift towards AI feedback in performance management, as well as the pressing need for companies to address workplace loneliness. Tune in for insights on future-proofing teams and adapting talent strategies in an evolving landscape.
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AI Hype Shifts to Frustration
- AI hype has shifted from peak expectations to frustration due to lack of realized returns.
- High AI expectations often don't align with practical outcomes, creating pressure to innovate.
Expertise Gap Worsens with Automation
- The expertise gap widens as senior skilled workers retire and entry-level roles get automated.
- Automation removes traditional training grounds, shrinking the pipeline for developing future experts.
Embed AI in Workflows for ROI
- Avoid generic AI tool rollouts; embed AI in workflows and create dedicated roles.
- Provide time and high-value use cases to ensure practical AI adoption, not just access.