Innovative Deployment of Technology in Retail

Kingfisher, a global retailer with brands like B&Q and Screwfix, has made significant strides in integrating video collaboration technologies throughout their organization. The leadership at Kingfisher recognized the potential for enhancing communication and collaboration by employing meeting room technology in retail stores, a move that is quite innovative in the retail sector. The use of Neat boards for regional managers has enabled an efficient workflow, allowing them to conduct meetings directly in stores rather than relying solely on traditional head office setups. This approach not only fosters a culture of inclusivity but also reinforces the connection between the corporate and retail environments.