Transforming Retail Communication Through Technology

Matt Sheldrick, M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration.

• How Kingfisher deployed video capabilities in all meeting rooms and even stores
• The importance of quick, efficient and robust room setups
• The transition to Teams Phone and streamlining communication, focusing on flexibility and local presence
• AI adoption and automation enhancing productivity

Thanks to Logitech, this episode's sponsor, for their continued support.