

The Five Words That Change Lives | Zach Mercurio
Jun 17, 2025
Zach Mercurio, author of 'The Power of Mattering,' dives deep into the essential human need for recognition. He discusses how mattering transforms personal and professional interactions, emphasizing that feeling seen and valued is crucial for wellbeing. From impactful leadership strategies to personal stories about the significance of small gestures, Zach highlights how cultivating genuine connections boosts motivation and engagement in the workplace. He also reflects on the role of intentional attention and its power in fostering meaningful relationships.
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Janitor Finds Purpose in Recognition
- Jane, a janitor, transformed from feeling worthless to purposeful when her supervisor helped her see her importance.
- This change came after he explained the meaning of 'custodian,' making her feel worthy and valued.
Mattering is Foundational Human Need
- Mattering is the foundational belief that you are valuable, needed, and significant to others.
- Purpose and meaning depend on mattering; without feeling significant, purpose is hard to grasp.
Mattering Is a Survival Instinct
- Mattering precedes motivation and is a primal survival instinct starting from birth.
- The need to be seen and valued is universal, not limited by generation or job role.