This Working Life

Transfer, recall, repetition: what helps you learn at work

Nov 14, 2025
This time, cognitive scientist Ryan Jesson and learning strategist Michelle Ockers share insights on optimizing workplace learning. Ryan explains how active recall and spaced repetitions enhance memory retention, while addressing the pitfalls of feeling fluent after learning. Michelle highlights the importance of experiential learning over formal training and encourages evidence-based L&D designs. They also discuss the benefits of gamification and AI in simulations for real-world applications, emphasizing the crucial role of managers in facilitating effective learning.
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INSIGHT

Memory Prioritises Frequent, Patterned Information

  • Our memory prioritises information it deems important, often by frequency and pattern recognition.
  • Single exposures to training rarely form lasting memories because memory is geared for efficiency.
ADVICE

Force Active Recall Not Passive Consumption

  • Design learning to force active recall rather than passive watching or easy quizzes.
  • Ask learners to generate examples and relate new knowledge to existing knowledge to strengthen retention.
ADVICE

Practice Real Tasks And Space Repetition

  • Build practice activities that mirror real tasks and include feedback, not just information lists.
  • Space repeated practice over days and months to ensure durable retention through spaced repetition.
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