This Working Life cover image

Transfer, recall, repetition: what helps you learn at work

This Working Life

00:00

AI-driven simulations for rare scenarios

Michelle describes using AI to create conversational simulations for infrequent, challenging customer interactions in contact centres.

Play episode from 17:10
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app