

Telling People What to Do Doesn't Work | 6
15 snips Feb 7, 2017
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Top-Down Reorg Backfires
- Kim Scott drastically reorganized her team at Google without proper explanation or collaboration.
- Three out of five managers quit within a week, highlighting the negative impact of top-down decisions.
Textbook vs. Experience
- Russ Laraway, as a new lieutenant, criticized his marines' performance based on textbook knowledge, neglecting their experience.
- His squad leaders reprimanded him, teaching him the importance of collaborative leadership.
Transparent Decisions
- Be transparent about your decision-making process to avoid appearing dictatorial.
- Let the person who made the decision announce it, empowering them and fostering team ownership.