

39: Using Human-Centred Design to Transform Learning - Gareth Killeen
Nov 11, 2019
Gareth Killeen, Head of Learning at Reece, has a rich background in consulting, where he pioneered human-centered design to enhance leadership and learning. He shares how this innovative approach revitalized learning culture at Reece, fostering collaboration and growth. Killeen emphasizes the use of visuals to spark engagement and the importance of feedback for personal development. He encourages a shift from traditional compliance-driven training to creating dynamic, interest-based learning experiences, resulting in a transformative educational journey.
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Gareth's Journey to Reece
- Gareth initially worked as a consultant helping Reece with future leadership capabilities using human-centred design.
- He fell in love with the organization and its people, leading him to join as Head of Learning.
Learning Mode Required Transformation
- The leadership capability project revealed an even bigger issue: the way people learn at Reece needed transformation.
- A future way of leading must be supported by a future way of learning for true impact.
Reece Learning Blend Unveiled
- Employees recognized they often binge-learned, which hurt knowledge transfer.
- Reece's new learning blend combines microlearning, personal research, practice, and coaching for better engagement.