

The Blueprint for Scaling Empathy | Fevo Forum Keynote
Jan 27, 2021
Explore how consumer habits shifted dramatically due to the pandemic, sparking a rise in online shopping and a craving for real-life connections. Delve into effective strategies for managing remote teams and fostering empathy through tech innovations. Discover the challenges brands face in saturated markets and the evolving role of AI in live events. Uncover the booming market of sports collectibles, comparing them to contemporary art for collectors, and appreciate the agility needed to thrive in entertainment's changing landscape.
AI Snips
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Transcript
Episode notes
COVID's Impact on Consumer Behavior
- The impact of COVID-19 on consumer behavior is underestimated, with many trying new online products.
- This shift will affect businesses, as consumer habits change permanently, blending online and offline experiences.
Leveraging Virtual for Efficiency
- Leverage virtual platforms for greater efficiency in meetings and business development.
- Embrace the mixed world of virtual and real-life interactions for better time management.
Frictionless Experiences
- Eliminating friction is key to success, just like Amazon’s model.
- Virtual platforms eliminate friction, expanding reach and creating hybrid event opportunities.