Big Questions with Cal Fussman

Frank Blake: On The Power of Questions

14 snips
Nov 6, 2018
Former CEO of Home Depot, Frank Blake, discusses the power of questions and their role in lifting the fortunes of the company. He reflects on the evolution of questioning abilities and emphasizes the need for organizations to foster a culture of thoughtful questioning. The podcast also explores the power of connection, the impact of writing notes to honor people, and the use of questions in managing a board and handling a data breach.
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ANECDOTE

Early Education Experiences

  • Frank Blake was terrified of being called on in elementary and high school.
  • He describes his college experience as not deeply rigorous, as classes and exams were optional during a time of university upheaval.
INSIGHT

Law School Questioning

  • Law school teaches aggressive questioning, not meant for connection but to corner people.
  • This approach isn't helpful for building relationships in a career.
ANECDOTE

Political Questioning

  • Frank Blake recounts his experience as Deputy Energy Secretary during a confirmation hearing, where an answer given honestly led to manufactured political opposition from a Senator.
  • This illustrates questions used as political traps or statements, rather than genuine inquiry.
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