Coaching for Leaders 271: How to Increase Your Conversational Intelligence, with Judith Glaser
6 snips
Nov 14, 2016 Judith Glaser, an influential organizational anthropologist and world-renowned executive coach, dives into the concept of conversational intelligence. She reveals how great conversations foster robust relationships and create thriving cultures. Glaser discusses the impact of cortisol and oxytocin on communication—how they can either spark fear or connection in leadership. Additionally, she emphasizes the importance of nurturing conversational skills in children and shares her personal journey, highlighting the transformative power of meaningful dialogue.
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Judith's Father Inspires
- Judith Glaser tells of her father who stuttered until he found confidence through acting in high school.
- His transformation fueled her lifelong interest in conversational intelligence and connection.
Conversations Build Culture
- Great culture comes from great relationships, which stem from the quality of conversations.
- Conversations shape culture and unlocking their power can unleash tremendous human potential.
Conversational Dashboard Breakthrough
- Judith developed a conversational dashboard during a breakthrough session with three conflicted owners in Hollywood.
- This tool helped transform their culture and grow their company massively in three years.
