How Leaders Lead with David Novak
#208: Mike Wirth, Chairman and CEO of Chevron – Show you’re listening
Oct 10, 2024
Mike Wirth, Chairman and CEO of Chevron, has over four decades of experience in the energy sector. He emphasizes the importance of active listening, questioning, and responding to team input. Wirth shares his approach to giving constructive criticism and why he pens up to 80 notes after site visits. He discusses his leadership lessons from chef Thomas Keller and outlines a three-part strategy to unify divided teams. The conversation also touches on safety culture and the complexities of gas pricing in a competitive retail market.
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Quick takeaways
- Active listening and responding to team members fosters trust and encourages open communication for effective leadership.
- Integrating safety as a core value and empowering frontline workers enhances operational safety and employee engagement in the workplace.
Deep dives
The Power of Listening
Effective leadership is anchored in the ability to listen actively to team members and acknowledge their contributions. Mike Wirth emphasizes that merely hearing what others say is insufficient; leaders must demonstrate that they are truly paying attention. This involvement not only helps to build trust but also encourages open communication, which is vital for a strong organizational culture. By valuing input from every level, leaders can make informed decisions that resonate with their teams.
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