How Leaders Lead with David Novak

#208: Mike Wirth, Chairman and CEO of Chevron – Show you’re listening

6 snips
Oct 10, 2024
Mike Wirth, Chairman and CEO of Chevron, has over four decades of experience in the energy sector. He emphasizes the importance of active listening, questioning, and responding to team input. Wirth shares his approach to giving constructive criticism and why he pens up to 80 notes after site visits. He discusses his leadership lessons from chef Thomas Keller and outlines a three-part strategy to unify divided teams. The conversation also touches on safety culture and the complexities of gas pricing in a competitive retail market.
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ANECDOTE

Handwritten Notes Show Attention

  • Mike Wirth writes 60 to 80 handwritten notes after site visits to show his attention and appreciation.
  • This practice reinforces to employees that their work is valued by leadership.
ANECDOTE

Learning from Chef Thomas Keller

  • Mike learned from chef Thomas Keller to connect first with frontline workers to show who truly matters.
  • Keller gains trust and insights by engaging those doing the actual work before management.
ANECDOTE

Youth Sports Shape Leadership

  • Mike shares childhood lessons on hard work, belief, and exceeding limits from coaches and sports.
  • These experiences shaped his leadership by teaching perseverance and unlocking potential in others.
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