If you want to be a good leader, you’ve got to listen to your people. But *just* listening isn’t always enough.

You’ve got to ask questions. You’ve got to pay attention. But then, you’ve to respond. That’s the piece most leaders miss, and it makes all the difference for engaging your team and solving your organization’s biggest problems.

To see how it’s done, listen to this episode with Mike Wirth, Chairman and CEO of Chevron. 

You’ll also learn:

• Why Mike writes up to 80 notes after a site visit  
• How to give criticism without making people defensive
• What Mike learned about leadership from legendary chef Thomas Keller
• A three-part strategy to bring a divided team together

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