Marketing Against The Grain
Everything You Need To Know About AI Voice Agents in 2025
Mar 4, 2025
Join Flo Crivello, Founder and CEO of Lindy, a leading platform for AI voice agents, as he discusses the future of business communication. Discover how AI voice technology is revolutionizing customer interactions and boosting efficiency. The conversation dives into current capabilities, challenges like latency, and emphasizes starting small for scalable growth. Flo showcases a live demo of Lindy and highlights AI’s potential for automation in tasks such as generating outreach emails, proving that innovation is just beginning.
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Quick takeaways
- AI voice agents are revolutionizing customer interactions by automating tasks like appointments and inquiries, enhancing business efficiency without human resources.
- Businesses should start small with AI voice technology projects, focusing on specific problems to achieve quick wins and iterate on solutions over time.
Deep dives
Impact of AI Voice on Business Interactions
AI voice technology is revolutionizing how businesses interact with customers. The latest version of Amazon Alexa introduces advanced capabilities that facilitate new use cases, such as automating phone calls for businesses. This leap in technology allows companies, especially small and medium-sized ones, to communicate with clients without dedicating human resources to every phone call. The ability to handle appointments and inquiries through AI voice agents presents an opportunity to maximize efficiency and minimize missed business due to unanswered calls.
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