The Geek In Review

Exploring the Subscription-Based Legal Services Model with Mathew Kerbis and Jack Shelton

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May 30, 2024
Mathew Kerbis and Jack Shelton discuss transitioning to a subscription-based legal services model, emphasizing automation, predictability, and cost transparency. Shelton highlights in-house software development for complex analyses. The guests explore scaling challenges and sustaining a subscription model for law firms.
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ANECDOTE

Inspiration for Subscription Model

  • Matthew Kerbis was inspired by a comment from ABA president James Silkenat, who admitted he couldn't afford his own billable rate.
  • This, coupled with Kerbis's early experience with a subscription-like model in foreclosure defense, led him to seek alternatives.
ADVICE

Client Preferences

  • Larger companies often prefer sticking with the billable hour, despite expressing dislike for it.
  • Smaller businesses prioritize predictability and budgeting.
ANECDOTE

In-House Software Development

  • Jack Shelton's firm developed in-house software for export control analysis, streamlining complex procedures.
  • This improved accuracy, record-keeping, and client experience.
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