

How Brands REALLY Grow with Dale Harrison
Jul 29, 2025
Dale Harrison, a former experimental physicist, shares his insights as a marketing effectiveness expert. He explains how the NBD-Dirichlet model reveals that consumer behavior is driven more by brand recall than by clever marketing. Dale challenges the myth of brand loyalty, suggesting that it resembles polyamorous purchasing habits. He emphasizes the need for reach over targeting to grow market share and discusses the real implications of marketing statistics. Prepare to rethink your marketing strategies with deep research and a mathematical lens!
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Marketing as Brain Hacking
- Marketing cannot force customers to buy; it subtly nudges them to make choices they were already inclined to.
- Success depends on aligning with consumer's natural behavior rather than attempting to create artificial demand.
Clarify Marketing Language
- Precise language and operational definitions are crucial for clarity in marketing.
- Misused marketing terms like 'demand creation' can mislead strategies and expectations.
NBD-Dirichlet Model Explained
- The NBD-Dirichlet model explains consumer buying frequency and brand choice with stable, statistical patterns.
- Brand loyalty is about polyamorous buying from a repertoire of brands, not exclusive repeat purchases.